At Sunergy Solutions, we respect your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect your data when you use our services or visit our website. For any questions, please contact us at info@sunergysolutions.com.au or call 0436600877.
1. Information We Collect
- Contact details such as name, email, phone, and address
- Business details like company name or ABN (if applicable)
- Preferences and feedback provided through forms or surveys
- Technical details while browsing our website
2. How We Collect Information
- Direct interactions: forms, calls, or emails
- Automated tracking when you use our website
- Third-party tools like analytics or ad platforms that provide insights
3. How We Use Your Information
- Delivering and managing our services
- Providing customer support and responding to inquiries
- Sending service updates or promotional material (with your consent)
- Improving our website, services, and user experience
- Complying with legal obligations
4. Sharing Your Information
We never sell your data. However, we may share it with trusted providers (e.g., hosting, analytics), legal authorities when required, or in case of a business transfer such as a merger or acquisition.
5. Data Security
We use reasonable measures to protect your data, but no online system is 100% secure. We cannot guarantee absolute safety.
6. Your Rights
- Request access to your data
- Request corrections to inaccurate information
- Request deletion of your personal data (where legally allowed)
- Opt out of marketing emails anytime
7. Data Retention
We only keep your data as long as necessary to provide services or meet legal requirements.
8. Updates to This Policy
This policy may be updated occasionally. The latest version will always be available on this page.
9. Contact Us
Email: info@sunergysolutions.com.au
Phone: 0436600877
Address: 302 Lawrence Road, Mount Waverley VIC 3149